Microsoft Word Not Signing In Mac

1. Signing In Microsoft Word
2. Word Not Working In Mac
3. Microsoft Word Not Signing In Mac Os
4. Word Not Responding On Mac

Users experience issues when they try to sign out of Office 365, Microsoft Intune, or Microsoft Azure in a web browser. For example, users may experience one of the following issues: When a user signs out of one of the portals or signs out of Microsoft Outlook Web App, the user isn't signed out of. Office 365 customers get the new Office for Mac first. You’ll have Office applications on your Mac or PC, apps on tablets and smartphones for when you're on the go, and Office Online on the web for everywhere in between. Word for the web Craft great-looking resumes, newsletters, and documents while inviting others to review and coauthor in real time. Plus, access free templates, formatting tools for APA, MLA, and Chicago style, and add functionality with free add-ins.

Summary

When you try to open a Word document on Mac document, Word stops opening. If you are faced with this issue and are willing to solve it, then follow the 3 solutions. If you have data loss problem after fixing the Word not opening issue, EaseUS Data Recovery Wizard for Mac can do you a favor.

On this page, we have collected three practical solutions that can help fix the 'Word Not Opening' error on Mac. And if you mistakenly removed a Word file on Mac, let reliable Mac file recovery software as recommended here for help. Check out how to fix the not opening Word file to accessible again:

Workable Solutions	Step-by-step Troubleshooting
Fix 1. Repair Disk	Open Disk Utility > Select the primary hard disk on Mac and select 'First Aid' > Click 'Run'...Full steps
Fix 2. Remove Word Preference	Open 'Library' > Open 'Preferences' > Copy com.microsoft.Word.plist file to desktop...Full steps
Fix 3. Open and Repair Word	Start Word > Click 'Open' on the File menu > Click 'Repair' on the Open button...Full steps
Fix 4. Recover Lost Word	Run EaseUS Mac file recovery software > Scan mac drive > Restore lost Mac word file...Full steps

'Word 2016 on my Mac won't open. It flashes immediately by double-clicking and then closes unexpectedly. I didn't do anything or any change. How to fix it if Microsoft Word won't open at all?'

In addition to this situation, most users are also faced with these errors:

• The application Microsoft Word quit unexpectedly
• Microsoft Word cannot be opened because of a problem. Check with the developer to make sure Microsoft Word works with this version of Mac OS X

As Microsoft Word is widely used among people, owning some basic Word troubleshooting is recognized as an essential skill. Today you're going to learn three tricks in solving Word not opening on Mac. The given workarounds are applicable to all Word editions such as 2003, 2007, 2010, 2013 2016.

1. Run Repair Disk Permissions

Step 1: On the 'Go' menu, click 'Utilities'. Start the Disk Utility program.

Step 2: Choose the primary hard disk drive for your computer. Then, click the 'First Aid' tab.

Step 3: Click 'Run' to repair the disk volume errors and permissions. When it finishes, click 'Done'.

2. Remove Word Preferences

Step 1: Open 'Library'. Usually, click 'GO' > 'Go to the folder', then type ~/Library

Step 2: Locate a file named as 'Preferences'.

Step 3: Find a file named as com.microsoft.Word.plist. Move the file to the desktop.

Start Word, and check whether the problem still occurs.

If the problem still occurs, exit Microsoft Word, and then restore the 'com.microsoft.word.prefs.plist' file to its original location. Then, go to Step 4.

If the problem seems to be resolved, you can move the file to the trash.

Note: If you do not locate the file, the program is using the default preferences.

Step 4: Exit all Microsoft Office for Mac programs. Then, Click the Word icon. On the left, click 'Preferences'.

Step 5: Click 'File Locations'.

Step 6: Select 'User templates'.

Step 7: Locate the file that is named Normal, and move the file to the desktop.

You can also find the file named as Normal through this way: 'Library' > 'Application Support' > 'Microsoft' > 'Office' > 'User Templates' > 'Normal'

Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the 'Normal' file to the trash.

3. Try to Open and Repair Word

Step 1: Start Word. On the File menu, click 'Open'.

Step 2: In the Open dialog box, select the file that you want to open. Click the down arrow on the Open button, click 'Open' > 'Repair'.

Recover Deleted and Missing Word on Mac

Do not worry if the 'Word not opening' issue causes data loss disaster, you can recover unsaved Word document on Mac from its Temporary folder and AutoRecovery save. While for a deleted Word document on Mac, the easiest way of recovery is using a third-party Mac data recovery software.

EaseUS Data Recovery Wizard for Mac also recovers Word document that is missing, deleted or lost due to formatting, virus infection and other misoperation, and the best part of using the software to recover Word is being able to preview the file entirety.

Signing In Microsoft Word

Step 1. Select the location where your important Word documents were lost and click Scan button.

Step 2. EaseUS Data Recovery Wizard for Mac will start immediately a quick scan as well as a deep scan on your selected disk volume. Meanwhile, the scanning results will be presented in the left pane.

Step 3. By Path and Type, you can quickly filter the Word files you've lost earlier. Select the target files and click Recover Now button to get them back at once.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

Note

Don't use this article if you use a Microsoft account to sign in.

You can't sign in to Microsoft Office 365, Microsoft Azure, or Microsoft Intune. You might be trying to sign in by using a portal such as https://login.microsoftonline.com. Or, you might be trying to sign in by using a non-browser–based app, such as one of the following:

• Office apps, such as Outlook, Word, Excel, and PowerPoint
• Office apps on mobile devices, such as Office Mobile, Teams, and Microsoft OneDrive for Business (formerly Microsoft SkyDrive Pro)
• Azure Active Directory Sync
• Azure Active Directory Module for Windows PowerShell
• Dynamics CRM

Cause

The following conditions might cause this issue:

• Your subscription has expired.
• Your user account is not enabled.
• You're locked out from your user account.
• You tried to sign in with the wrong user name and password.
• The password you tried to sign in with is temporary and expired. (This might happen if your user account is new or your password was recently reset.)
• Your password has expired.
• You're blocked from signing in.
• If you're a federated user, single sign-on is not working.

Resolution

To resolve this issue, follow these steps.

Step 1: Sign in to the portal

• If you're using Office 365 or CRM Online, go to https://portal.office.com.
• If you're using Azure, go to https://manage.windowsazure.com/?whr=azure.com.
• If you're using Intune, go to https://manage.microsoft.com.

Step 2: Use the solution that's appropriate for your sign-in experience

You can sign in to the portal

If you can sign in to the portal, but you can't sign in to a non-browser–based app, such as an Office app or an app on your mobile device to check email, follow these steps:

1. Work with your admin to make sure that you have the correct licenses applied to your account.
2. If you're enabled for multi-factor authentication, make sure that you have set up app passwords. For more information about multi-factor authentication, see Manage your settings for two-step verification.
3. If you use a mail app such as Outlook, and if you're a federated user, see Federated users can't connect to an Exchange Online mailbox.
4. For more information about how to troubleshoot sign-in issues that use non-browser–based apps, see How to troubleshoot non-browser apps that can't sign in to Office 365, Azure, or Intune.

Word Not Working In Mac

You can't sign in to the portal

If you can't sign in to the portal, use one of the solutions in the following table, as appropriate for your situation.

Microsoft Word Not Signing In Mac Os

Error or description	Solution
We don't recognize this user ID or password. Make sure you typed the user ID assigned to you by your organization. It usually looks like someone@example.com or someone@example.onmicrosoft.com. And check to make sure you typed the correct password.	To resolve this issue, see 'We don't recognize this user ID or password' error when a user tries to sign in to the Office 365 portal .
You've tried to sign in too many times with an incorrect user ID or password.	After 10 unsuccessful sign-in attempts (wrong password), the user is locked out for one minute. Subsequent incorrect sign-in attempts will lock out the user for increasing durations. To resolve this issue, do one of these methods: 1. Try again. You will have to enter a random set of letters and number as part of the sign-in process. 2. Update your password on all devices that connect to your account. 3. Reset your password.
It looks like your account has been blocked. Please contact your admin to unblock it.	To resolve this issue, see 'It looks like your account has been blocked' error when a user tries to sign in to Office 365. If the issue still occurs, use one of these methods: 1. Wait 15 minutes, and then try again. 2. Have your admin reset the password. This unlocks the account.
Sorry, that didn't work. This doesn't look like a valid user ID. Make sure you typed the user ID assigned to you by your organization. It usually looks like someone@example.com or someone@example.onmicrosoft.com.	To resolve this issue, see 'This doesn't look like a valid user ID' error when a user tries to sign in to Office 365.
You're automatically signed in as a different user.	If you're using more than one user account in a web browser, try one of these methods: 1. Sign out of the portal. 2. Clear the cache in the web browser, delete Internet cookies, and then try to sign in again.
You see a correlation ID that resembles 'Correlation ID:ac5d279c-cf72-5073-278e-a5b2b0c8a4bc'	Contact Microsoft Technical Support.
You're asked to change your password.	Your password may be temporary or your password has expired. If you're prompted, change your password.
Sorry, but we're having trouble signing you in. Please try again in a few minutes. If this doesn't work, you might want to contact your admin and report the error: <error code>	To resolve this, see 'This doesn't look like a valid user ID' error when a user tries to sign in to Office 365.
You don't see any of the previous error messages, and the website address doesn't start with https://login.microsoftonline.com.	You may be a federated user. Work with your company admin, and see How to use Remote Connectivity Analyzer to troubleshoot single sign-on issues for Office 365, Azure, or Intune and A federated user is prompted unexpectedly to enter their work or school account credentials.
Sorry! We can't process your request. Your session is invalid or expired. There was an error processing your request because your session is invalid or expired. Please try again.	To resolve this issue, see 'Sorry! We can't process your request' error when you try to set up security verification settings for Azure Multi-Factor Authentication .
We did not receive the expected response. Please try again.	To resolve this issue, see 'We did not receive the expected response' error message when you try to sign in by using Azure Multi-Factor Authentication.
We didn't receive a response. Please try again.	To resolve this issue, see 'We didn't receive a response' error message when you try to sign in by using Azure Multi-Factor Authentication.
Sorry, our account verification system is having trouble. This could be temporary, but if you see it again, you might want to contact your admin.	To resolve this issue, see 'Account verification system is having trouble' error message when you try to sign in by using a work or school account.

Word Not Responding On Mac

Still need help? Go to Microsoft Community or the Azure Active Directory Forums website.